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问题/答案
我能否使用 Steam 资金在此网站上购买物品套装？
Steam 钱包资金不适用于本网站。您应该直接在 CS2.Club 上为余额充值。
我已充值，但余额未转到我的个人资料。该怎么办？
你的付款可能会延迟 5-10 分钟。 如果付款未在一小时内处理，请联系支持团队，填写付款详细信息并发送给 CS2.Club 支持团队。
打开网站前
Be sure to check if you are able to trade on Steam, otherwise our robot will not be able to send you your items. View your inventory, make sure there is no trade ban and it is at least 7 days after the password had been changed.
保护自己免受诈骗
每个冒充 CS2.Club 的“管理员”、“版主”或“交易机器人”的人都是骗子 - 我们绝不会向你发送我们的控制面板的屏幕截图或将你添加到 Steam 上以交易你的物品。 我们绝不会向你发送任何文件。
我收到了套装中的一件物品，如何提取我的物品？
转到你的个人资料，然后单击你感兴趣的商品上的“发送”按钮，交易报价准备好后，单击“获取”按钮，这会将你直接重定向到 Steam 上的交易。
合伙
你有 YouTube 频道吗？ 你有超过 10,000 名粉丝吗？ 你的视频观看次数从 5,000 起？ 然后给我们发电子邮件 -partner@cs2.club
我为什么要通过验证，以及如何操作？
验证有助于我们确保所有用户均年满 18 周岁，并保障平台对每一位用户而言都安全且公平。验证过程快捷简单， 只需上传您有效护照、身份证或驾照的清晰照片即可。
您的信息会得到安全处理，且仅用于确认您的年龄和身份。
有关详细信息，请访问您的个人资料并查看验证标签页。
什么是 Steam 的“交易保护”？如果我撤销交易，会发生什么？
Steam 推出了一项新的7 天“交易保护”功能，允许用户撤销或取消已进行的交易，包括在 CS2.Club 上交易的物品。
请注意：点击“交易撤销”后，Steam 将自动取消过去 7 天内达成的所有交易 — 即便您原本只想撤销一笔交易。涉及的所有物品都将返还至其原所有者的Steam账户。
如果您使用此功能在 CS2.Club 上撤销交易：
物品将从您的 Steam 库存中移除。
它将不可退回到您的 CS2.Club 账户。
您的 Steam 账户将被限制交易和使用社区市场 30 天 — 这是 Steam 自身的安全政策。
我们理解这次更新可能会令人困惑。很遗憾，一旦交易被撤销，CS2.Club 无法重新发送物品。
有关完整详细信息，请点击这里查看 Steam 的相关文章：Steam 关于交易保护的常见问题解答